Refund Policy

At ItEnvironments, we are committed to providing high-quality services and ensuring customer satisfaction. However, we understand that there may be circumstances where you might request a refund. This Refund Policy outlines the conditions under which refunds are issued for services provided by ItEnvironments.

1. General Refund Policy
1.1 Eligibility for Refunds: Refunds may be issued for services provided by ItEnvironments under the following conditions:

Service Not Delivered: If the service you purchased was not delivered or activated within the specified timeframe, you may be eligible for a full refund.
Service Issues: If you experience significant issues with the service that cannot be resolved by our support team within a reasonable time, you may be eligible for a partial or full refund, depending on the nature and severity of the issue.
Overpayment: If you accidentally overpay for a service, we will refund the overpaid amount.
1.2 Non-Refundable Services: The following services are non-refundable:

One-Time Setup Fees: Any setup fees or initial consultation fees are non-refundable once the service has commenced.
Completed Services: Services that have been fully performed or delivered are non-refundable.
Third-Party Services: Any third-party products or services purchased through ItEnvironments are subject to the refund policies of the respective third parties and are not refundable by ItEnvironments.
2. Requesting a Refund
2.1 Refund Request Process: To request a refund, please contact our customer service team at info@itenvironments.com or call us at +1 720-880-3320. In your request, please include the following information:

Your full name and contact information.
The service for which you are requesting a refund.
The reason for your refund request.
Any relevant supporting documentation or evidence.
2.2 Review and Processing: Once we receive your refund request, our team will review it and may contact you for additional information. We aim to process all refund requests within 10 business days. If approved, refunds will be issued to the original payment method used at the time of purchase.

3. Exceptions and Special Cases
3.1 Cancellations: If you cancel a service before it has been delivered or completed, you may be eligible for a full or partial refund, depending on the terms outlined in your service agreement.

3.2 Service Downgrades: If you downgrade your service plan, any difference in fees may be credited to your account rather than refunded, depending on the timing and terms of the downgrade.

3.3 Disputes: If you are dissatisfied with our decision regarding your refund request, you may escalate the matter by contacting us directly. We are committed to resolving all disputes amicably and fairly.

4. Changes to This Refund Policy
We may update this Refund Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about our refund practices.

5. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:

ItEnvironments
1630 Welton St, 16th St Mall
Denver, CO 80202
Tel: +1 720-880-3320
Email: info@itenvironments.com